What is Koachly and how does it work?

Koachly is an AI sales coach. Before a call it gives you a one-minute brief. During the call it shows short tips on your screen when it detects a question, objection or buying signal — only you can see them. After the call it scores you from 0 to 100 and gives you 3 specific fixes. No bot joins the call. Koachly listens on your side.

Do I need to install anything to use Koachly?

Live coaching runs directly in Chrome or Edge — no extension or download required. Koachly captures your meeting tab's audio in the browser. For uploading and reviewing recorded calls, everything also runs in the browser. Desktop apps for Windows and Mac are coming in Q4 2026.

How do I get started with Koachly?

Create a free account at koachly.ai — no credit card required. Then join your next Zoom, Google Meet or Teams call in Chrome or Edge and click Start in the Koachly side panel. Coaching tips will appear during the call. Setup takes under five minutes.

What video call platforms does Koachly support?

Works in browser meetings on Chrome or Edge (Google Meet, Zoom and Teams on the web), and in Windows apps when you share the meeting audio. Desktop apps for Windows and Mac are coming soon.

Do I need to connect my CRM to use Koachly?

No CRM is required to start. Koachly works on its own. If you want to push call summaries and scores to HubSpot automatically, you can connect it later from your account settings. More CRM integrations are on the roadmap.

What does live coaching look like during a call?

When Koachly detects a moment worth commenting on — a budget question, a stall, a buying signal — a short tip card slides in at the edge of your screen. It stays visible for a few seconds, then fades. You stay focused on the conversation. After the call ends, Koachly shows a 0–100 score and the three improvements that would move it highest.

Can my prospect or the other person on the call hear or see the coaching tips?

No bot joins your call. Koachly listens on your side, and you tell the other person you use a coaching tool.

How quickly do live tips appear during a call?

Tips appear within a second or two of the moment they relate to. Koachly processes audio locally in the extension — it doesn't need to send every word to a server before showing a tip. You see guidance while the moment is still live.

What languages does live coaching support?

Live tips follow the language spoken on the call. Koachly supports 29 languages. English, Spanish, French, German, Portuguese and Dutch are fully tested. The others are in active testing. If coaching feels less accurate in a language, use the Feedback button on any tip to tell us.

Does live coaching work on mobile or phone calls?

Live coaching works in your web browser on a laptop or desktop today. A mobile app for iOS and Android is in development. In the meantime, you can use Koachly on a laptop while your call is on speaker.

Is there a free plan?

Yes. Koachly has a free plan. It includes 5 calls a month, 60 upload minutes a month (about 2 calls), one free 30-minute live coaching call, practice calls with AI buyers, call transcripts and basic scores. After the free live call, live tips come with Pro, at $49 per user a month.

How much does Koachly cost?

Koachly Free costs $0 with no card: 5 calls a month, 60 upload minutes a month (about 2 calls), one free 30-minute live coaching call, practice with AI buyers, call transcripts and basic scores. Pro is $49 per user a month ($39 billed yearly), with 10 hours of live coaching per user a month, for up to 5 users. Business is $99 per user a month ($79 billed yearly), with 25 hours of live coaching per user a month, shared by the whole team. Enterprise is priced by the team — contact us.

Can I save money by paying yearly?

Yes. Paying yearly saves 20%. Pro is $39 per user (instead of $49 a month) and Business is $79 per user (instead of $99 a month). You are billed once a year.

Can I cancel my subscription at any time?

Yes. You can cancel at any time from your account settings. Your plan stays active until the end of the current billing period. There are no cancellation fees and no questions asked.

Does deleting a call give back my usage minutes?

Deleting a call doesn't give back minutes, hours or calls you've used this month.

Does Koachly record my live calls?

Koachly doesn't record your live calls. It turns speech into text and coaches you.

Who can see my coaching tips?

Only you. Tips appear in your browser and are never visible to the person you are speaking with. Managers on the Business plan can see aggregate coaching stats and scores on the team dashboard, but they do not see the individual tip cards that appeared during your call.

Does Koachly use my calls to train AI models?

We don't use your calls to train AI models, and we've opted out of model training with our transcription provider.

How long does Koachly keep my data?

Koachly doesn't record your live calls. It turns speech into text and coaches you. If you upload a recording, you review it first. After you confirm, the audio file is deleted within 3 days. Unconfirmed uploads are deleted after 14 days. Your transcripts and coaching history are kept while your account is open, so you can track progress. You can delete any call, or your account, at any time. Teams can set a shorter limit. Accounts with no sign-in for 2 years are deleted after a warning.

Can I delete my calls and my account?

Yes. You can delete any individual call from your call history at any time. You can delete your account from account settings — this removes all your transcripts, scores and coaching history. Deletion is permanent and takes effect immediately.

Can I use Koachly with my whole sales team?

Yes. The Business plan is built for teams. Business is $99 per user a month ($79 billed yearly), with 25 hours of live coaching per user a month, shared by the whole team. Every rep gets live tips during calls, and managers get a team coaching dashboard, a shared playbook and the ability to set custom scoring criteria.

Does Koachly have a manager or team dashboard?

Yes. On the Business plan, managers see aggregate call scores, skill trends and top coaching moments across the team. The dashboard updates after every call so managers always have a current picture without listening to recordings.

Can managers see how individual reps are performing?

Yes. The team dashboard shows per-rep scores, skill breakdowns and how each rep's numbers trend over time. Managers can click into any rep's history to see which skills are improving and which need work. Individual tip cards from live calls are not shown to managers.

Does Koachly support custom scoring rubrics or playbooks?

Yes, on the Business plan. Managers upload a call playbook — a talk track, objection-handling guide or qualification checklist — and Koachly uses it to generate tips and score calls against your own criteria, not a generic template. The Teach Koachly feature walks you through the setup.

How do I get started with an Enterprise plan?

Contact us at hello@koachly.ai or fill in the contact form at koachly.ai/contact. Enterprise includes volume pricing, SSO, a dedicated onboarding manager, a security review and a custom contract. Most Enterprise teams are live within a week.

FAQ

Questions, answered

Everything you need to know about AI sales coaching with Koachly — getting started, live tips, privacy and team plans.

Getting Started

What is Koachly and how does it work?: Koachly is an AI sales coach. Before a call it gives you a one-minute brief. During the call it shows short tips on your screen when it detects a question, objection or buying signal — only you can see them. After the call it scores you from 0 to 100 and gives you 3 specific fixes. No bot joins the call. Koachly listens on your side.
Do I need to install anything to use Koachly?: Live coaching runs directly in Chrome or Edge — no extension or download required. Koachly captures your meeting tab's audio in the browser. For uploading and reviewing recorded calls, everything also runs in the browser. Desktop apps for Windows and Mac are coming in Q4 2026.
How do I get started with Koachly?: Create a free account at koachly.ai — no credit card required. Then join your next Zoom, Google Meet or Teams call in Chrome or Edge and click Start in the Koachly side panel. Coaching tips will appear during the call. Setup takes under five minutes.
What video call platforms does Koachly support?: Works in browser meetings on Chrome or Edge (Google Meet, Zoom and Teams on the web), and in Windows apps when you share the meeting audio. Desktop apps for Windows and Mac are coming soon.
Do I need to connect my CRM to use Koachly?: No CRM is required to start. Koachly works on its own. If you want to push call summaries and scores to HubSpot automatically, you can connect it later from your account settings. More CRM integrations are on the roadmap.

Live Coaching

What does live coaching look like during a call?: When Koachly detects a moment worth commenting on — a budget question, a stall, a buying signal — a short tip card slides in at the edge of your screen. It stays visible for a few seconds, then fades. You stay focused on the conversation. After the call ends, Koachly shows a 0–100 score and the three improvements that would move it highest.
Can my prospect or the other person on the call hear or see the coaching tips?: No bot joins your call. Koachly listens on your side, and you tell the other person you use a coaching tool.
How quickly do live tips appear during a call?: Tips appear within a second or two of the moment they relate to. Koachly processes audio locally in the extension — it doesn't need to send every word to a server before showing a tip. You see guidance while the moment is still live.
What languages does live coaching support?: Live tips follow the language spoken on the call. Koachly supports 29 languages. English, Spanish, French, German, Portuguese and Dutch are fully tested. The others are in active testing. If coaching feels less accurate in a language, use the Feedback button on any tip to tell us.
Does live coaching work on mobile or phone calls?: Live coaching works in your web browser on a laptop or desktop today. A mobile app for iOS and Android is in development. In the meantime, you can use Koachly on a laptop while your call is on speaker.

Pricing & Plans

Is there a free plan?: Yes. Koachly has a free plan. It includes 5 calls a month, 60 upload minutes a month (about 2 calls), one free 30-minute live coaching call, practice calls with AI buyers, call transcripts and basic scores. After the free live call, live tips come with Pro, at $49 per user a month.
How much does Koachly cost?: Koachly Free costs $0 with no card: 5 calls a month, 60 upload minutes a month (about 2 calls), one free 30-minute live coaching call, practice with AI buyers, call transcripts and basic scores. Pro is $49 per user a month ($39 billed yearly), with 10 hours of live coaching per user a month, for up to 5 users. Business is $99 per user a month ($79 billed yearly), with 25 hours of live coaching per user a month, shared by the whole team. Enterprise is priced by the team — contact us.
Can I save money by paying yearly?: Yes. Paying yearly saves 20%. Pro is $39 per user (instead of $49 a month) and Business is $79 per user (instead of $99 a month). You are billed once a year.
Can I cancel my subscription at any time?: Yes. You can cancel at any time from your account settings. Your plan stays active until the end of the current billing period. There are no cancellation fees and no questions asked.
Does deleting a call give back my usage minutes?: Deleting a call doesn't give back minutes, hours or calls you've used this month.

Privacy & Security

Does Koachly record my live calls?: Koachly doesn't record your live calls. It turns speech into text and coaches you.
Who can see my coaching tips?: Only you. Tips appear in your browser and are never visible to the person you are speaking with. Managers on the Business plan can see aggregate coaching stats and scores on the team dashboard, but they do not see the individual tip cards that appeared during your call.
Does Koachly use my calls to train AI models?: We don't use your calls to train AI models, and we've opted out of model training with our transcription provider.
How long does Koachly keep my data?: Koachly doesn't record your live calls. It turns speech into text and coaches you. If you upload a recording, you review it first. After you confirm, the audio file is deleted within 3 days. Unconfirmed uploads are deleted after 14 days. Your transcripts and coaching history are kept while your account is open, so you can track progress. You can delete any call, or your account, at any time. Teams can set a shorter limit. Accounts with no sign-in for 2 years are deleted after a warning.
Can I delete my calls and my account?: Yes. You can delete any individual call from your call history at any time. You can delete your account from account settings — this removes all your transcripts, scores and coaching history. Deletion is permanent and takes effect immediately.

Team & Enterprise

Can I use Koachly with my whole sales team?: Yes. The Business plan is built for teams. Business is $99 per user a month ($79 billed yearly), with 25 hours of live coaching per user a month, shared by the whole team. Every rep gets live tips during calls, and managers get a team coaching dashboard, a shared playbook and the ability to set custom scoring criteria.
Does Koachly have a manager or team dashboard?: Yes. On the Business plan, managers see aggregate call scores, skill trends and top coaching moments across the team. The dashboard updates after every call so managers always have a current picture without listening to recordings.
Can managers see how individual reps are performing?: Yes. The team dashboard shows per-rep scores, skill breakdowns and how each rep's numbers trend over time. Managers can click into any rep's history to see which skills are improving and which need work. Individual tip cards from live calls are not shown to managers.
Does Koachly support custom scoring rubrics or playbooks?: Yes, on the Business plan. Managers upload a call playbook — a talk track, objection-handling guide or qualification checklist — and Koachly uses it to generate tips and score calls against your own criteria, not a generic template. The Teach Koachly feature walks you through the setup.
How do I get started with an Enterprise plan?: Contact us at hello@koachly.ai or fill in the contact form at koachly.ai/contact. Enterprise includes volume pricing, SSO, a dedicated onboarding manager, a security review and a custom contract. Most Enterprise teams are live within a week.

Still have a question?

A real person reads every message and replies within one business day.