FeaturesCall score
Sales call scoring with 3 fixes you can use.
Sales call scoring rates how a call went so you know what to change. Koachly, an AI sales coach, scores every call from 0 to 100 on five skills and gives you 3 fixes, each linked to the moment in the call.
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Call with Priya at Northwind
Today, 10:30 · 32 min · Demo
Call score
Out of 100
3 fixes for your next call
When Priya said the price felt high, you offered a discount right away.
The call ended without a date for the next meeting.
You spoke over Priya twice while she explained how her team works.
Call with Priya at Northwind
Today, 10:30 · 32 min · Demo
Call score
Good call. Fix the price talk next.
3 fixes for your next call
When Priya said the price felt high, you offered a discount right away.
The call ended without a date for the next meeting.
You spoke over Priya twice while she explained how her team works.
Next steps
EmailCRM noteFollow-up email · Subject: Next steps after today's call
Hi Priya, thanks for walking me through how new reps ramp today. As promised, here's the pilot plan for 5 reps. Does Thursday at 2 PM work to go over it with your team?
What is sales call scoring?
A sales call score turns a messy hour of talk into a few clear signals. It shows what went well and where the call slipped.
Many tools give you a dashboard and leave the rest to you. Koachly keeps it short: one score, five skills and 3 fixes to try on your next call.
Each fix links to the moment it came from, so you can hear exactly what happened. Then you can practice it with an AI buyer.
How it works
How the sales call score is worked out
- 01
Finish the call
Use Live coaching, or upload a recording after the call.
- 02
Get your score
Koachly rates five skills: Clarity, Questions, Momentum, Empathy and Deal risk.
- 03
Work on 3 fixes
Each fix links to the moment in the call and turns into a short practice drill.
What's on your sales call scorecard
- An overall score from 0 to 100.
- Five skills: Clarity, Questions, Momentum, Empathy, Deal risk.
- 3 fixes, each linked to the moment in the call.
- A summary, next steps and a follow-up email, ready to send.
Full Call score on Pro and up. The Free plan shows transcripts. Compare plans and pricing.
The five skills in every Call score
| Skill | What it looks at | A typical fix |
|---|---|---|
| Clarity | Plain answers and clear explanations | Explain the price in one line |
| Questions | Open questions and follow-ups | Ask what happens if they do nothing |
| Momentum | A clear next step | Book the next call before you hang up |
| Empathy | Listening and checking in | Check the concern landed before moving on |
| Deal risk | Missing people, timing or budget | Bring the decision-maker in sooner |
FAQ
Questions about Call score
Get live coaching on your next call.
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Free account. No credit card.