Call Scoring
Build a scoring rubric your whole team agrees on
Stop debating what “good” looks like. Define it once. Score every call the same way. Koachly applies your rubric automatically — MEDDIC, SPIN, Challenger, or your own framework.
Free account. No credit card.
What reps see
A score they can trust, tied to real moments.
After every call, Koachly maps your rubric criteria to specific timestamps. Rep scored 62 on objection handling? There's a clip. No vague feedback, no manager interpretation required.
- 0–100 score broken down by your criteria
- Every score links to the moment in the call
- Three concrete fixes — not a list of 20
Setup
From playbook to scored calls in minutes.
No consultant. No training sprint. Your rubric is live before your next call.
- 01
Define your criteria
Paste your existing scorecard or start from a template. Set weights for each criterion.
- 02
Calibrate with your team
Score a sample call together. See where managers diverge. Adjust until everyone agrees.
- 03
Apply to every call
Koachly scores automatically. Reps and managers see the same number, tied to the same moments.
Features
Everything you need to standardise scoring.
Build, calibrate, and roll out in one place.
Your methodology, your criteria
Upload your playbook or build criteria from scratch. Score on discovery quality, objection handling, multi-threading, closing technique — whatever matters for your deal type. Add weights. Preview the scoring logic before you roll it out.
Calibration that sticks
Run a calibration session: have each manager score the same call independently, then see where they diverged. Koachly highlights the scoring gaps and suggests criteria adjustments. Score every call on exactly the skills your team trains — not a generic AI checklist.
Rep transparency
Reps see exactly what they're being scored on — before the call. No surprises. No 'the manager just doesn't like me.' Every score links to a specific moment in the call with a timestamp.
FAQ
Questions about custom rubrics
Score every call the same way.
Works with Zoom, Google Meet and Microsoft Teams.
Free account. No credit card.