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Koachly
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FeaturesCall recording & transcription

Every call transcribed. Every word searchable.

Koachly transcribes every sales call automatically — accurate enough to coach from, fast enough to be useful before the next call.

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How it works

From first call to coaching insight — in minutes

  1. 01

    Call starts, Koachly listens

    The extension activates when a call begins on Zoom, Meet or Teams. Both sides of the conversation are transcribed in real time — speaker-labelled and timestamped.

  2. 02

    Live transcript builds as you talk

    Words appear in the coaching panel as they are spoken. The rep can glance at what was said, check a buyer quote, or review a named next step without interrupting the call.

  3. 03

    Call ends, score lands instantly

    The moment the call ends, Koachly produces a call score, highlights, talk/listen ratio and three coaching actions — all built on top of the transcript.

  4. 04

    Search across all calls

    Every transcript is indexed. Search for a competitor mention, a specific buyer objection or a product feature across your entire call library in seconds.

Call recording & transcription

Transcription is not the end goal

Transcription is not the end goal — coaching is. Koachly turns every transcript into a call score, a coaching report and searchable call history.

What is included

Everything call recording & transcription ships with

  1. Speaker-labelled transcription

    Koachly identifies who said what — rep vs buyer — and labels each line. Coaching analysis is built on speaker turns, not a wall of undifferentiated text.

  2. Real-time as calls happen

    The transcript builds live during the call. Reps can reference it mid-call; managers can spot-check without waiting for a recording to process.

  3. Full-text search across calls

    Every word from every call is searchable. Find all calls where a specific objection came up, or pull every mention of a competitor across the last quarter.

  4. Instant post-call availability

    No processing delay. The transcript, score and highlights are available the moment the call ends — not ten minutes later.

  5. Multi-language support

    Koachly transcribes English, French, German, Spanish and Portuguese. International teams get the same coaching quality regardless of call language.

  6. No third-party recorder

    Transcription runs in the extension — no bot joins the call, no audio is routed through a third-party recording service. One fewer compliance concern for your legal team.

FAQ

Questions about call recording & transcription

Koachly uses Deepgram's Nova-2 model for transcription — one of the most accurate models available for business English. In typical sales call conditions (standard audio quality, non-technical vocabulary) accuracy is above 95%. Accuracy can drop for heavy accents, technical jargon or poor audio quality.

Koachly produces a transcript and a coaching report for every call. The transcript is stored in your account. Raw audio recording storage is on the roadmap but not yet available — the transcript is what you use for coaching and search.

Yes, on the Business plan. Managers and owners can search across every call in the team library — by keyword, speaker, date, call score or outcome. Individual contributors see their own calls only.

Koachly currently supports English, French, German, Spanish and Brazilian Portuguese. The coaching analysis and live tips are in English regardless of call language, with localised portal interfaces for each supported locale.

Get live coaching on your next call.

Free plan. Works on Zoom, Google Meet and Microsoft Teams. No credit card.

Start freeBook a demo

Free account. No credit card.