Why are cold calls hard to coach?
A cold call is decided in the first half minute. The rep has to say who they are, why they called and earn one more minute, often while the buyer is already saying no. Managers rarely hear these calls, and a review two days later can't help with the brush-off that already happened.
How does an AI cold calling assistant help on the call?
| When | What Koachly does | Feature |
|---|---|---|
| Before you dial | A short brief: who they are, a reason to call, one opening line | Call prep |
| During the call | One line to say when the buyer brushes you off or asks why you called | Live coaching |
| After the call | A 0 to 100 score and 3 fixes, like "you pitched before asking" | Call score |
| Between calls | Rehearse the same brush-off with an AI buyer until it feels easy | Practice with an AI buyer |
What does a live tip look like on a cold call?
| The buyer says | Example tip on your screen |
|---|---|
| "I'm not interested." | "Fair enough. Can I ask what you use for this today?" |
| "Just send me an email." | "Happy to. What would make it worth opening?" |
| "How did you get my number?" | "From your company site. I'll be quick: is now a bad time?" |
| "We already have a vendor." | "Makes sense. What would you change about it if you could?" |
Prefer fewer words? Switch to Short nudges and you get cues like "Ask what they use". Stuck? Press What should I say? for full words.
Coaching SDRs on cold calls: a simple weekly routine
- Pick one skill for the week, like the opener or the brush-off reply.
- Let reps use live tips on real dials, so the help lands in the moment.
- Read the 3 fixes after each call block, not every single call.
- Practice the weakest moment with an AI buyer for ten minutes a day.
- Check next week's scores on that one skill before you move on.
More ideas in cold calling tips that still work and how to get past the gatekeeper.
Which plan do I need for cold call coaching?
Live coaching is on Pro ($49 per user a month, 10 hours) and Business ($99, 25 hours per user, shared). Free includes one 30-minute live call and Practice with an AI buyer, with no card.
Live coaching works on calls in Chrome or Edge (Zoom, Google Meet or Teams in a tab, or a desktop call app on Windows). The Android app is coming soon, with live tips when your call is on speaker, or on a desk phone or laptop next to your phone.
Questions people ask
Does Koachly work with a phone dialer?
It works with any call your computer can hear in Chrome or Edge: a browser dialer tab, or a desktop call app on Windows when you share your screen with sound. The Android app is coming soon, with live tips when your call is on speaker, or on a desk phone or laptop next to your phone.
Will the buyer know I'm getting tips?
No. Only you see the tips. No bot joins your call. Koachly listens on your side, and you tell the other person you use a coaching tool. Follow the recording and consent rules where you and the buyer are.
Can new SDRs practice cold calls before going live?
Yes. Practice with an AI buyer is on every plan, including Free. Pick a buyer type and rehearse openers and brush-offs out loud.
Still stuck? Write to the Koachly team. A real person reads every message.